How Better Service Can Reverse the Trend of Declining Customer Satisfaction

Companies strive to deliver more efficient customer service, and every year their efforts bring better results. The 2019 Customer Service Report, based on LiveChat’s data, shows that in 2018 an average business that delivered customer service via live chat improved…

Tips and Tricks Which Will Keep Your Business Alive Always

Growing your business starts with getting your business organized. While this is easier when you have a big budget and lots of time to dedicate to staying organized, even cash strapped small business with a few employees can get organized….